Operations Manager 2007: Operations Console does not open and gives SDK service error

When you try to open the System Center Operations Manager 2007 console on the RMS server it may fail to open with the following error:

Date: <date> <time>
Application: System Center Operations Manager 2007
Application Version: 6.0.6278.0
Severity: Error
Message: Failed to connect to server ‘RMS-FQDN’

Microsoft.EnterpriseManagement.Common.SdkServiceNotInitializedException: Sdk Service has not yet initialized. Please retry
at Microsoft.EnterpriseManagement.DataAbstractionLayer.SdkDataAbstractionLayer.HandleIndigoExceptions(Exception ex)
at Microsoft.EnterpriseManagement.DataAbstractionLayer.SdkDataAbstractionLayer.CreateChannel(TieredManagementGroupConnectionSettings managementGroupTier)
at Microsoft.EnterpriseManagement.DataAbstractionLayer.SdkDataAbstractionLayer..ctor(DuplexChannelFactory`1 channelFactory, TieredManagementGroupConnectionSettings managementGroupTier, IClientDataAccess callback, CacheMode cacheMode)
at Microsoft.EnterpriseManagement.DataAbstractionLayer.SdkDataAbstractionLayer.CreateEndpoint(ManagementGroupConnectionSettings connectionSettings, IClientDataAccess clientCallback)
at Microsoft.EnterpriseManagement.DataAbstractionLayer.SdkDataAbstractionLayer.Connect(ManagementGroupConnectionSettings connectionSettings)
at Microsoft.EnterpriseManagement.ManagementGroup..ctor(String serverName)
at Microsoft.EnterpriseManagement.ManagementGroup.Connect(String serverName)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Common.ManagementGroupSessionManager.Connect(String server)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleWindowBase.TryConnectToManagementGroupJob(Object sender, ConsoleJobEventArgs args)

You may also see the following in the Operations Manager event log on the RMS:

Event Type: Error
Event Source: OpsMgr SDK Service
Event Category: None
Event ID: 26322
Date:  <date>
Time:  <time>
User:  N/A
Computer: <RMS-Name>
Description:
A database exception was thrown in the Operations Manager SDK service. Exception Message: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 – Error Locating Server/Instance Specified)

This can happen if the RMS is not able to contact the SQL Server where the Operations Manager database resides.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: